We keep your data secure

Backups

Security, compliance, and customer data protection are our top priorities! Knowlex uses Amazon Web Services (AWS) to manage user data. All of our hosted data is backed up to multiple secure locations to ensure the integrity of our customers' data on a regular, scheduled basis. All data is stored redundantly and automatically backed up.

Data Privacy

We take the security of your content and data very seriously. All your content and data are backed up, stored securely and protected with a password. Furthermore we keep all data within EU borders. AWS data centres are built in clusters in various countries around the world. Knowlex's data (including backups) are solely stored in Ireland. AWS is fully compliant with all applicable EU Data Protection laws.

Application Security

There are many methods to establish a secure connection, but most of them involve data encryption. That’s why all traffic between clients (browser, tablet, …) and the Knowlex servers is sent over an encrypted connection (SSL). This way, sensitive information is never sent or received as readable text. By using a sophisticated security system, Knowlex ensures a clear separation of data between different customers. Encryption is used on both external and internal connections.

Technical Support

We provide technical support for our hosted solutions. This means we are always on hand to solve technical problems should they arise.

Please contact sophie@knowlex.be if you require more information.